Refund policy

1. What you are buying

A digital good delivered as read-only access to a private GitHub repository, tied to the email address you used at checkout. There is no physical shipment and no subscription. Access includes future updates at no extra cost.

2. Right of withdrawal for consumers in the EU and UK

Consumers normally have 14 days to withdraw from a purchase of digital content. Because the pack is made available immediately, that right ends once delivery starts.

By completing checkout you ask us to begin delivery straight away and acknowledge that you lose the right of withdrawal once the repository access has been made available to you. If you would prefer to keep the 14-day period, do not accept the repository invite and write to us instead.

3. Refunds we do give

• You were charged twice, or charged for something you did not buy.
• You never received repository access and we could not fix it for you.
• The pack does not do what this site says it does, and we cannot resolve it with you.

Where a refund applies, Polar returns the full amount to the original payment method. Repository access ends when the refund is issued.

4. How to ask

Write to hello@motionvideo.xyz from the email address you used at checkout and tell us what went wrong. We answer every request, usually within two working days.

5. Chargebacks

If something is wrong, contact us first. A chargeback opened without contacting us suspends access while the bank reviews it, which is slower for everyone than a refund we issue directly.